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Who we are: Welcome to
GiftnGadget.com. We
are located in Plainfield
Illinois (west of Chicago). We are for real, with a brick and mortar shop
and warehouse.
We are not another dot.com vapor store, taking orders in somebody's basement
and passing them on to a drop shipper.
We keep inventory.
Unlike many web stores, we keep around a week or more inventory of nearly
everything in our warehouse. Currently, 99% of our orders ship the same
(received before
3PM CST) or the next (received after
3PM CST) business day. In an industry where almost everything is imported by ship,
shortages happen, and you can't speed up a container ship. The only way
you know you can reliably fill orders is if you have inventory. If a
customer buys from a web store that just forwards orders to distributors for
drop shipment (and there are many of those), delivery can be delayed if the
store's distributor is out of stock and waiting for the next container ship to
come in. That is not likely to happen here, we've invested a lot of money
in inventory to make sure we can deliver. I intend to add more low volume,
special order and built to order items in the near future, but they will always
be identified as special order items, with an accurate estimate of delivery
times.
Shipping.
We currently ship UPS, insured, with tracking numbers, or Priority Mail, insured
without tracking numbers. We try to keep the costs down as much as possible.
Please see the shipping page for details, click the button on the left.
Corrections.
Please note that all orders will be reviewed for correctness. Due to all the possibilities
for errors in processing and hacks from outside sources, prices and shipping charges
will be reviewed for accuracy and corrected (after emailing you) when necessary.
The two most common problems that show up are UPS servers allowing impossible
shipping choices, and customers entering "Customer Pickup" as a
shipping option when they live 1000 miles away. Believe it or not, the UPS
shipping servers, which our order process gets shipping rates from, will allow
you to request having a truck drive your package from Chicago to Hawaii (glub
glub).
To Contact Us:
| Best Bet: |
E-Mail info@giftngadget.com
We check our E-Mail often. |
| Phone |
(630) 922-3659 |
| Fax |
(630)
596-0298 |
| Mail |
Partshelf
10138 S. Bode St. Unit C
Plainfield, IL 60585 |
Payment Information
Giftngadget.com accepts Visa and Mastercard for
web purchases. We can offer a 2% cash discount if you prefer to
mail a money order. Email us for details.
Customer Pickup
As our business is primarily mail order,
we are not a retail
store. If you are local and would
like to pick up your order, you may arrange a time to meet us at the shop.
We are typically at the shop between 9 AM and 6 PM, but there are times we may
not be there, so you must call first.
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